General
When will this event take place?
Saturday 9 December 2023
What are the opening hours and until what time can I get in?
15:00 – 01:00. No entries will be allowed after 20:00. No exceptions.
What are the entrance rules?
IN = IN and OUT = OUT
Is there a minimum age?
Yes, visitors must be at least 18 years old to enter the event. ID might be asked at the entrance, so don’t forget to bring your ID, passport or driving license.
Mobility
What is the exact location?
Gare Maritime
Rue Picard 3
1000 Brussels
What public transport should I take to get there?
Train: Brussels North station is just a 10-minute walk away.
Metro: Station Ribaucourt (Lines 2 and 6) is just a 10-minute walk away.
Bus/Tram: Lines 14, 20, 57, and 88 have stops in front of the venue.
Where should I tell the taxi to go? Is there a taxi drop-off?
Please order your taxi via Taxis Verts https://en.taxisverts.be/
Can I come by bike?
Bicycle parking will be available on-site.
Where should I park my car?
The paid parking facilities of Tour & Taxis at Parkdreef, 1000 Brussels will be available during maritim.
Tickets
Can I still buy tickets for this event?
No. The event is completely sold out. We will not sell tickets at the door, so please don’t come if you don’t have your ticket already.
What is a backstage ticket?
These tickets include fast-lane entry into the event, bar spend (tokens), parking, private bar & toilets.
I can’t come anymore, where can I sell my tickets?
You can buy or resell tickets via our official Ticketswap page (https://www.ticketswap.com/maritim?) . We recommend only using TicketSwap to avoid unwanted surprises such as fake or fraudulent tickets. To sell your ticket on TicketSwap, you must use the Paylogic (SeeTickets) ticket received in a PDF format by email. These PDF tickets are generally sent out two weeks before the event.
I bought a ticket for maritim but I can't find it in my mailbox.
You can receive your tickets purchased on Paylogic again by requesting them at this link (https://account.paylogic.com/i-lost-my-tickets). It may happen that you cannot find the confirmation email of your order. This email contains the link to download or retrieve your e-tickets. We recommend checking your inbox thoroughly and including your spam folder.
Note: The confirmation and follow-up emails are sent to the email address used to place the order. Therefore, you can check your other usual email accounts if you have not received the notifications. It may happen that you placed the order using a different email.
Accessing your order by clicking on the ‘manage my tickets’ button in the confirmation mail or clicking on the order in the order reminder mail is also possible.
Entrance
Where is the backstage entrance?
Pick up your bracelet and top-up card at the Guest / Backstage tent outside the entrance.
Which items are forbidden inside the event?
– All kinds of flammable substances
– Animals
– Sharp and/or sharp items
– Any drugs or illegal substance
– Weapons
– Food and drinks
– Professional photo/video equipment
– Pyrotechnics
– Music speakers or any kind of sound system
– We advise leaving any liquids at home (perfumes, deodorant, …)
Can I bring my own medication?
Yes, as long as you bring your prescription and do not take it in glass containers.
On-site facilities
Will there be lockers?
Yes, lockers will be available at the event’s entrance.
Is the event accessible for people with reduced mobility?
Yes.
Will there be Wi-Fi?
Yes, a public Wi-Fi will be available at the event.
Can I charge my phone at the event?
Yes, a phone battery charging station will be available.
Payments
What are the available payment methods?
We are a cashless event. You can pay at the bar with debit and credit cards.
Can I use my HNG tokens from the Hangar App?
If you still have HNG tokens left on your Hangar App, you can also use those.
Food & Beverages
Will there be food options available?
The Gare Maritime Food Market will be open. We will only have vegetarian options.
Can I bring my own food and drinks inside the event?
No, taking your own food and drinks inside the festival is not allowed.
House rules and wellbeing
Can I smoke at the event?
There will be dedicated smoking zones at the event.
Which items are forbidden inside the event?
– All kinds of flammable substances
– Animals
– Sharp and/or sharp items
– Any drugs or illegal substance
– Weapons
– Food and drinks
– Professional photo/video equipment
– Pyrotechnics
– Music speakers or any kind of sound system
– We advise leaving any liquids at home (perfumes, deodorant, …)
Can I bring my own food and drinks inside the event?
No, taking your own food and drinks inside the festival is not allowed.
Can I bring my medication?
Yes, as long as you bring your prescription and do not take it in glass containers.
"What are the emergency numbers? "
Police: 101
Medical: 112
General: 112
Will there be a care team?
A trained care team from Brussels by Night Federation will be available on-site to assist you with any questions or problems you may have. The care team is easy to spot. Just look out for the blue T-shirts. There will also be a chill-down room for anyone who feels unwell.
What's your drug policy?
There is an absolute zero-tolerance policy regarding the possession, sale, purchase or use of any drugs or illegal substance at the festival site and around.
However, we are aware of the fact that illegal substances are used at festivals despite the risks and consequences that may come with it. While we strongly discourage your use of them at our festivals, we are not here to judge you but to help you if something goes wrong. Therefore, we are responsible for providing a safe environment for everyone at all times.
If you decide to use prohibited substances during our festival, please remember the following:
– Make sure you are rested and feel good, both physically and mentally. Also, ensure you have friends or family around you who will care for you.
– Do not use substances with which you are not familiar. Always look for its effects and side effects first.
– Try to find out as much as you can about the quality of your substance. If you have any doubts, don’t try it.
– Try to be as sure as possible that the quality of the product is safe and not mixed with any dangerous substance.
– Determine your dose in advance and stick to it. Consider body weight and tolerance. Ask for advice from your friends if you don’t know how much your limit is.
– Do not risk mixing different substances, not with alcohol or any other substance.
– During the festival, it is essential not to tire the body and mind. Take a regular break from the dance floor.
– We all know that driving under the influence of alcohol or drugs is unacceptable. Please, for the sake of everyone’s safety, don’t. If you plan to drink or use any substances, take a taxi, Uber, Heetch or Bolt.
– Stay hydrated, but don’t drink too much water to avoid water intoxication.
ABOVE ALL: Do not hesitate to contact a staff member if you have any doubts about someone’s medical condition or your own. They are there to help you, not to judge you.
What is the code of conduct?
No is no.
I don’t know is no.
No answer is no.
Ask for consent.
To ensure that all participants can enjoy maritim, we are committed to creating a welcoming, safe, supportive and harassment-free environment for all participants, regardless of their gender, age, sexual orientation, gender identity, gender expression, disability, physical appearance, height, race, ethnicity, religion or other identities.
This Code of Conduct outlines the standards for an event to be enjoyed by all visitors without being harassed or feeling unsafe. Everyone, including our staff, volunteers, security, partners, independent contractors and others such as artists, photographers and videographers, is expected to cooperate. The event organisers will ensure that this is respected throughout the event.
maritim expects all its event participants to communicate professionally and constructively, whether in person or virtually, to handle disagreements with courtesy, dignity and openness, to express their opinions respectfully and to be open to other points of view. Similarly, Hangar expects that any information shared about the organisation or participants in an event via public communication channels will be communicated responsibly and clearly between individual opinions and fact.
Suppose a participant, whether physically present or virtually, engages in inappropriate, harassing, abusive or destructive behaviour or language. In that case, our team will determine and enforce the appropriate course of action, such as warnings, expulsion from the event without refund and banning the offender from future maritim events and activities. All participants are expected to abide by these rules and maintain appropriate behaviour in all areas of the event. Violations will be taken very seriously.
What should I do if I see aggression or someone feeling unsafe?
Anyone who is a victim or witnesses an assault or inappropriate behaviour is strongly advised to report it right away to a maritim staff member. Do this as well if you are feeling unsafe or not feeling well if you see someone feeling that way. If in doubt, do it anyway.
Staff members are here to help you, not to judge you.
After the event, we strongly recommend you to send your testimony of the incident at feelsafe@thehangar.be – This will help us to understand what happened and to avoid it at our next event.
What is Hangar's ear protection policy?
Even if we limit the decibels, think about your ears. If you’re looking to use earplugs specifically designed for enjoying music at concerts and festivals, our partner BLOX has just what you need. Their BLOX Music model features a specially designed acoustic filter, allowing you to enjoy authentic sound while safeguarding your hearing. It will be available for purchase at the merch stand. Those with discerning tastes can enjoy a 15% discount on the entire BLOX range at their e-shop using the promotional code ENJOYHANGAR. This offer is valid until December 7. Visit www.bloxearplugs.com for more details.
Additionally, complimentary foam earplugs will be provided at the bar. We kindly ask you to dispose of them in the bin and not on the floor.
Will there be foam earplugs available?
Complimentary foam earplugs will be provided at the bar. We kindly ask you to dispose of them in the bin and not on the floor.